Return and refund policy
Return and refund policy:
*Return for Exchange or Refund is accepted if you are dissatisfied with the item you've got within 30 days. Please send a email to email@example.com for RMA number, we will reply you within one business day, and then process the return as E-mail instruction. if you don't get response within 1-2 business days, please check out your spam and trash folder in case your email provider has an overly-aggressive spam filter blocking our emails. Please add me in your contact and email us AGAIN. Thank you!
*A parital refund for wrong, accidently and shipping order. The full refund for the unsent order. Please email us to cancel you order asap once you ordered the wrong item and pay for it by accident.
*If the item is returned to us by post office for the incorrect shipping address or insufficient address , buyer need to assume the resend shipping cost.
*Should a problem arise with your order, please contact us before leaving feedback. We strive to keep all our customers satisfied. If you are dissatisfied for any reason, please do not be quick to leave negative feedback. We work hard to make sure that EVERY SINGLE CUSTOMER is ABSOLUTELY SATISFIED and will work HARD to resolve any problem that may arise with your order. 100% customer satisfaction is our main goal.
How to contact your Customer Service?
Any problem and questions please feel free to email to: firstname.lastname@example.org. We will reply you within one business day. if you don't get response within 1-2 business days, please check out your spam box in case your email provider has an overly-aggressive spam filter blocking our emails. Please add me in your contact and email us AGAIN. Thank you!
*Work Time: Mon.- Sat. Excluding Holidays.
* All order will be sent out within one business day after receiving the payment(the out-of –stock situation excluded)
*The item would be sent to the address you left when paying for it, Please confirm Ship-to address prior to a payment.
*If there is any problem caused by the incorrect shipping address, the buyer need to assume the resend shipping cost.